Privacy Policy

1. Introduction

At mfpen, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website mfpen.com and make purchases from our store.

2. Data Controller

mfpen APS

CVR Number: 37644803

Address:
Møntergade 3C,
1116 Copenhagen K.

Email: store@mfpen.com

3. What Data We Collect

We may collect and process the following types of personal data:

Contact information: name, address, email, phone number
Order and transaction data: billing and shipping details, order history, payment method (note: we do not store card details)
Account information (if you create an account): login details, preferences
Website usage data: IP address, browser type, pages visited, cookies
Marketing preferences: newsletter subscriptions, communication preferences

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage your account and provide customer support
  • To improve our website and services
  • To send marketing communications (only with your consent)
  • To comply with legal obligations (e.g. accounting and tax)

5. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g. for marketing emails)
  • Contractual necessity (e.g. to fulfill your order)
  • Our legal obligations (e.g. bookkeeping)
  • Our legitimate interests (e.g. to improve our services)

6. Sharing Your Data

We may share your data with:

  • Payment service providers (e.g. Stripe, Klarna)
  • Shipping and logistics partners (e.g. PostNord, GLS)
  • IT and website service providers
  • Public authorities, if required by law

All third parties are required to handle your data securely and only for the intended purposes.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, and serve personalized content. You can manage your cookie preferences in your browser settings or via our cookie banner.

8. Data Retention

We retain your personal data only for as long as necessary:

  • For fulfilling your order and providing customer service
  • For complying with legal obligations (e.g. tax and accounting – usually 5 years)
  • Until you withdraw your consent (e.g. marketing)

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing or request data portability
  • Withdraw consent at any time (e.g. for marketing)

To exercise your rights, please contact us at [contact@yourdomain.dk].

10. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the last update.

12. Contact

If you have any questions or concerns regarding your privacy or this policy, you can contact us at:

mfpen APS
Email: store@mfpen.com
Address:

mfpen Copenhagen Store,
Møntergade 3C,
1116 Copenhagen K.